Frequently Asked Questions

Peptides are short chains of amino acids joined together by peptide bonds. In biological systems, different peptides may perform signalling, structural or regulatory functions.

Research use only means the product is supplied as a laboratory research material. It is not intended for human or veterinary use, ingestion, injection, diagnosis, treatment or disease prevention.

A Certificate of Analysis is a document summarizing analytical testing for a specific material or batch. It may identify the tests performed, acceptance limits and reported results.

When reviewing a report, compare the product name, displayed format and batch or lot reference with the information shown on the product.

Bacteriostatic water is a sterile water product containing a bacteriostatic preservative, commonly benzyl alcohol.

Iron Health does not provide preparation, mixing, dosage or injection instructions. Always follow the applicable product labelling, laboratory protocol and regulatory requirements.

Follow the storage instructions provided for the specific product. In general, lyophilized research materials should remain sealed, dry and protected from direct light and unnecessary temperature changes.

Do not assume that one storage temperature applies to every product. Review the product label and available documentation before storage.

Iron Health does not recommend research-use-only products for weight loss or any other personal health goal.

Questions about weight management and approved treatment options should be discussed with a licensed healthcare professional who can consider your medical history and the products legally authorized for use in Canada.

Iron Health does not recommend research-use-only products for reducing abdominal or visceral fat.

Body-composition and weight-management questions should be addressed with a licensed healthcare professional rather than through research product recommendations.

Iron Health does not recommend research-use-only products for muscle growth, bodybuilding or athletic performance.

Speak with a qualified healthcare or sports-medicine professional about safe and authorized approaches to training, recovery and body composition.

Iron Health does not recommend research-use-only products for anti-aging, skin treatment or other personal-use goals.

Questions about approved cosmetic or medical treatments should be directed to a licensed dermatologist or other qualified healthcare professional.

Iron Health does not recommend research-use-only products for injury treatment, healing or physical recovery.

An injury or recovery concern should be assessed by a licensed healthcare professional who can provide appropriate diagnosis and treatment guidance.

Iron Health does not recommend research-use-only products for libido, sexual function or any other personal health concern.

A licensed healthcare professional can review potential causes, risks and legally authorized treatment options.

Iron Health uses express shipping services. Orders placed before 1:00 p.m. will usually ship the same business day.

Delivery times are estimates and may be affected by weekends, holidays, weather, address issues or carrier delays.

Yes. Complete the Iron Health contact form or email the team at the address below. Include your order number, product name or batch reference when relevant.

The team aims to respond within 24 hours.

Yes. Iron Health’s current testing process includes third-party testing at the manufacturing level followed by additional third-party testing through a separate laboratory in Ontario.

Available reports are organized by product and batch in the Lab Reports library. Always match the report details with the product and batch reference being reviewed.